Regulating emotions and responding appropriately as well as responding to the emotions of others are all important aspects of emotional management. Managing emotions: The ability to manage emotions effectively is a crucial part of emotional intelligence and the highest level. Em seu livro, 'O Poder da Inteligncia Emocional', Daniel Goleman cita uma pesquisa indicando que, nos hospitais de tratamento cardaco onde o nimo das enfermeiras est 'deprimido', o ndice de mortalidade quatro vezes maior do que nos hospitais onde o estado das enfermeiras de nimo e motivaoTodo mundo sabe a diferena que faz tratar as pessoas bem.Mayer han sido los principales investigadores en inteligencia emocional.Mayer y Salovey propusieron el marco original de inteligencia emocional, que definieron como: Identificar emociones en uno mismo y en los dems. For example, if your boss is acting angry, it might mean that they are dissatisfied with your work, or it could be because they got a speeding ticket on their way to work that morning or that they've been fighting with their partner. Pero no fue Daniel Goleman el primer psiclogo que habl sobre este concepto. If someone is expressing angry emotions, the observer must interpret the cause of the person's anger and what it could mean. Understanding emotions: The emotions that we perceive can carry a wide variety of meanings.Emotions help prioritize what we pay attention and react to we respond emotionally to things that garner our attention. Reasoning with emotions: The next step involves using emotions to promote thinking and cognitive activity.In many cases, this might involve understanding nonverbal signals such as body language and facial expressions. Perceiving emotions: The first step in understanding emotions is to perceive them accurately.
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